Enhancing Case Review Efficiency
A leading American healthcare company faced significant challenges with their monolithic system, impacting over 1,000 radiologists. Bounteous x Accolite transformed their architecture into a modern, scalable microservices-based system, enhancing performance, security, and efficiency.
- DevOps & Cloud Managed Services
- API & Microservices Engineering
- Cloud Modernization
- Cloud Security
- 9XReduction in average time to assign a case via a micro services architecture that scales horizontally, resulting in faster patient care and increased revenue
- 35%Reduction in Radiologist case read turnaround time
Business Issue
The client's system, which supported more than 1,000 radiologists, encountered severe performance bottlenecks due to a monolithic application managing case routing through a single-threaded architecture. Inconsistent license and credential checks arose from the lack of a unified source of provider information. Additionally, maintaining the system with new third-party technology releases was time-consuming and costly, and numerous security vulnerabilities plagued the web application.
Solution
Bounteous x Accolite migrated the architecture to an event-driven, publish-subscribe design, splitting the monolithic system into microservices and micro apps. This modular approach allowed for auto-validation and ticketing services, with user interfaces tailored to different roles.
Radiologists could automatically retrieve missing images, streamlining workflows. Integration with external systems managed schedules, credentials, and licensing information, while enhanced security measures addressed and prevented web application vulnerabilities. The migration to a third-party ticketing system further improved patient care efficiency.
Outcomes
The transformation resulted in a 9X reduction in the average time to assign a case, thanks to the scalable microservices architecture, leading to faster patient care and increased revenue. Radiologist case read turnaround time decreased by 35%, and inefficiencies from manual processes were eliminated. The system ensured each case was reviewed by the most qualified radiologist, maintaining high study review standards and low repeat rates. Upgrading the technology stack and closing security vulnerabilities ensured HIPAA compliance.
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