Conexxus Conference - Top Digital Lessons C-Stores Can Learn from Restaurants
This event occurred on Wed, May 4, 2022
The Bounteous team took the stage during the Conexxus 2022 Annual Conference.
Over the past few years, restaurants have leaped ahead with loyalty and digital engagement platforms that differentiate their brand. Restaurant executives' experiences with digital engagement offer a glimpse of where C-stores are headed: a specific focus on the consumer journey, fostering user engagement, and frictionless mobile ordering/order-ahead functionality. The process of differentiation is all part of the digital maturity curve and is as applicable for C-stores as it is for restaurants.
In this panel, attendees heard from a restaurant retailer and convenient store retailer who have risen from the challenges of the past few years, working toward innovating their digital presence to not just survive, but thrive by getting an inside look at consumer research and insights provided by their technology solution.
Featured panelists included Mike Maxwell EVP Bounteous, Doug New CIO of Nouria Energy, and Brendon Gilbert, Retail Systems Architect of Dutch Bros.