MURTEC Executive Summit 2023 - Rewriting the Rules: Data & Insights from HT's 2023 Customer Engagement Technology Study

The MURTEC Executive Summit included the session “Rewriting the Rules: Data & Insights from HT's 2023 Customer Engagement Technology Study", featuring VP Growth Marketing, CRM, & Loyalty Ellen Green. At this session, Hospitality Technology revealed the results of their all-new survey, including fresh data-driven insights into what customers really think about guest-facing restaurant tech, how they discover and select brands, what they expect from loyalty programs, how the labor crisis has affected their experiences and habits, and much more.