Consumer Research: Restaurant Communication Preferences

May 25, 2022
Restaurant graphic

Consumers are bombarded with communications: the average person receives more than 125 emails and sees 5,000+ advertisements per day. How can restaurant brands break through the noise to deliver timely, relevant messages to their guests?

In this study, we uncover:

  • How often consumers receive restaurant communications
  • Which communications consumers find most valuable
  • How to adjust your brand communications to maximize engagement
  • How to reach customers where they are most likely to engage

This research was conducted in partnership with Braze, a customer engagement platform that powers relevant and memorable experiences between consumers and brands.

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