August 2023 Industry Report: Supersize Suggestive Selling With Automation

Digital sales have become a huge part of restaurant brands’ growth strategy and topline sales composition, and as more guests order via apps and self-serve technologies, cross-sells and upsells are increasingly important.

AI-powered selling recommendations help restaurants maximize hyper-personalization in the ultimate convergence of data analytics, loyalty benefits, and menu optimization. In our August 2023 Industry Report, Supersize Suggestive Selling With Automation, we’ll dive into: 

• How suggestive selling can improve sales and guest satisfaction 
• Suggestive selling best practices 
• What not to do when it comes to suggestive selling 
• Examples of successful cross-selling and upselling models 
• The new recommendation engine helping brands like Noodles & Company achieve a 50 percent increase in recommended items purchased on digital platforms  

This research was compiled by the Bounteous restaurant and convenience strategy team.

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