Latest Events by Bill Banks
![Bill Banks Bill Banks](/sites/default/files/bio-images/bill_banks_0501.jpg)
Group Director of User Experience
I'm a seasoned user experience (UX) leader and practitioner who’s been designing user-centered digital experiences for over 20 years. I possess strong capabilities across the full spectrum of experience and service design, including UX research, experience strategy, customer journeys, empathy mapping, user flows, wireframes, design systems, prototyping, and usability testing.