Press Release: Global Independent Research Firm Names Hathway+Bounteous Among 12 Top Loyalty Service Providers

September 14, 2021
By Bounteous

SAN LUIS OBISPO, CALIFORNIA September 14, 2021 Hathway, now Bounteous, announced that Forrester Research, Inc. has named the digital growth partner among 12 top loyalty service providers in its recently released analyst report, “The Forrester Wave™: Loyalty Service Providers, Q3 2021.”

The report cites the company’s laser-focused offerings in digital experience and engagement design, creative, and technology consulting services. These offerings have always been core to the business and have only gained in importance as the industry and consumers rapidly move toward a more digital-focused experience in everything they do.

“We constantly strive to advance our capabilities to meet the needs of our clients as their industries evolve; in particular, the growth marketing practice that serves our core markets of restaurants and convenience stores,” said Jesse Dundon, EVP & Managing Director at Bounteous. “We believe being recognized by Forrester affirms the fact that we’ve created innovative methods to connect brands and customers in a way that drives real business value for our clients. I’m thrilled that we’ve received this recognition and am especially proud of Ellen Green, our VP of Growth Marketing for this accomplishment.”

Overall, the report evaluates leaders, strong performers, contenders, and challengers to help clients select the right partner to improve customer loyalty. In including Hathway, now Bounteous, as a contender, the report notes that marketers “looking for solid leadership on experience and engagement design will welcome the consultancy’s digital-first approach.” It also found through client references that Hathway, now Bounteous, delivers on time with amazing follow-through and “marshals the right resources at the right time.”

Bounteous is a trusted partner to the restaurant and convenience store industries, creating digital experiences for brands including Wingstop, Noodles & Co, Burger King, and Dash In. The company also employs an #EverBetter approach to making highly customized digital experiences that drive sales and customer loyalty.

About Bounteous

Founded in 2003 in Chicago, Bounteous is a leading digital experience consultancy that co-innovates with the world’s most ambitious brands to create transformative digital experiences. With services in Strategy, Experience Design, Technology, Analytics and Insight, and Marketing, Bounteous elevates brand experiences and drives superior client outcomes. For more information about co-innovation, download the Co-Innovation Manifesto at co-innovation.com.

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