Tips For Getting A Job In The Digital Analytics Industry
It’s hard to hire people for the Analytics Department at LunaMetrics.
Our “dream candidate” simply doesn’t exist. We’re looking for so many hard and soft skills, invariably everyone lacks something. I sometimes say that the Venn Diagram for a great digital analytics candidate is so dense it looks more like a Spirograph. So, we’re realistic and realize that we’re probably not going to find someone who hits every single item on our wish list.
All hiring comes down to three questions:
- Does the applicant want to do the job?
- Can the applicant do the job?
- Would we like working with the applicant?
The thing is: There is no high bar to entry. We’re not looking for everyone to have a Master’s degree in Math or Information Science (although we have those people, too). Most of the skills we use can be learned for free, online, and with practice.
Someone with a little bit of interest and initiative can teach themselves everything they need to know to get a job at LunaMetrics, thereby proving they can do the job (or at least learn how to do it), as well as showing us in some way that they want to do the job.
What Do You Need To Learn?
I’m going to list out a bunch of stuff below – things to learn, websites to read. It can seem like a lot, and it may intimidate you, but I assure you that you can do it, and your educational background isn’t going to hold you back. We have mathematicians here, but we also have former artists, archaeologists, philosophers, photographers, engineers, marketers, etc.
Don’t let anything here overwhelm you. None of it is rocket surgery. For the most part, this stuff is, and should be, fun. I hope that as you start moving through some of these items you’re finding yourself really enjoying it, finding it interesting, and actually having fun. (I mean some of this is literally playing games…)
This list is a great checklist of steps to take whether you’re applying for a job at LunaMetrics or a similar company that works with Google Analytics, or if you’re just looking to add to your skillset.
Step 1: The Google Analytics Academy
A good starting point is to take all the Analytics Academy Courses. They are free and focus on Google Analytics and Google Tag Manager.
During some of the courses you may get access to a Google Analytics test account where you can look at their data, and play in Google Analytics a little bit.
Those will give you a nice base introductory knowledge about Google Analytics, but you have miles to go from here.
Step 2: Technical Terms and Vocabulary
Hopefully you’ll start getting some of the vocabulary at this point. While reading any of the following, take notes! Keep a notepad and pen and jot down words you don’t know or understand and Google them. Usually you’ll find something about them somewhere in a Google support area, or even on the LunaMetrics blog.
Here are the official support areas:
You can search for technical terms there and usually get a good response. Both these sites are going to be big resources for you moving forward.
Our analytics-specific technical vocabulary really isn’t that big (maybe under 100 words?), but there are specific terms used that mean certain things. Words like “View” or “Segment” or “Filter” mean something specific. If you’re reading a word and you think it sounds like it has some sort of bigger specific meaning, look it up.
Step 3: Reading Industry Blogs
Once you’re done with the Analytics Academy courses, look into reading some specific blogs.
There is a TON of material on the following blogs. Try to focus on articles and posts from the past year. Anything prior to that which has a technical bent, take with a grain of salt. More often than not they’ll use outdated technical terms, or refer to reports that no longer exist, or recommend deprecated features. “Thought Leadership” type posts that don’t relate to a specific technical solution tend to be relatively good no matter when they were published.
The LunaMetrics Blog
Obviously, take a look at our blog (especially if you’re applying here!) Interviewers love when interviewees refer to blog posts written by the interviewer. It shows effort and interest, as well as a nice way to butter up the person interviewing you.
Avinash Kaushik’s Blog – www.kaushik.net
Avinash is a Google Analytics Evangelist, and pretty much the most famous person in GA circles. He writes mostly in-depth articles that are higher level “thought leadership” as opposed to technical so they’re a solid reference even years after publication. A great resource for learning to understand how analysts think about measuring user activity, conversion and successful websites, etc.
Daniel Weisberg’s Blog – online-behavior.com
Daniel is another great GA Evangelist, and writes about both high level and technical items fairly regularly with help from guest bloggers in the industry.
The Google Analytics Blog – analytics.blogspot.com
Google Analytics’ own blog is a good one to read. It has case studies, and talks about new features etc. The case studies might give you better ideas about the kinds of things we do.
Simo Ahava’s Blog – www.simoahava.com
Simo is probably the best Google Tag Manager expert in the world. His posts can be very technical, but usually are about solving some sort of tracking issue, or doing something interesting. I’m mentioning his blog here along with the other beginner reading material, but save this one for a little later in your process. Once you start trying out Google Tag Manager, read some of his posts, and see what you can replicate.
Step 4: Learning HTML and CSS
Start doing this alongside your blog reading. We don’t need our Digital Analytics hires to be experts at front end programming, but we need people to understand the core aspects of what HTML and CSS are, and how to read them and understand (generally) what is happening. Ultimately, we like ALL our consultants to be pretty good at reading web page markup.
Here are the classes that you should start with:
You’ll need a foundation in HTML and web markup. Again, as I mentioned, we’re not hiring people to be front end developers or web designers. We just need people to look at a HTML tag and know what it is (or if it’s a rare HTML tag, know where to look up what it is, etc.) The other key part of this is CSS. CSS is basically what we use to identify elements on a page to help us implement tracking.
Take the course and hopefully it makes some more sense.
I think a good first step is to do some of the fun games on code.org
Coding is obviously a lifetime skill that will help anyone, but we’re not looking for you to be a master of it. We have hired people who have zero coding skill and we have engineers who can do the complicated scripting. A general understanding of coding though is important.
Step 6: Regular Expressions
Read this and reference it as you move forward. Regular expressions let us specify searches rather than being generic. They are hugely important and easy to learn.
For example, let’s say I wanted to look for things that begin with the word “taco.” If I wanted to search for the specific page on a website named “taco,” I search for “taco” and it might return the page “catacomb.” So I can use a regular expression by putting the “carrot” character of “^” first which indicates that it’s the start of the “string” of characters. if I search for “^taco” it won’t return “catacomb” anymore but it might return “taco-and-burrito.” So I can add a “$” character to the end of the search string to say “this is the end of the string and now “^taco$” will only return exactly pages that are ONLY “taco.”
Regular expressions can get pretty complicated, but they’re incredibly useful. Here’s another guide that we wrote on getting started with Regular Expressions that includes sample data and good beginner websites.
Step 7: Implement Google Analytics and Tag Manager
At this point it’s time to start playing with your own implementations of Google Analytics and Tag Manager. Go create accounts for yourself at:
Create a Google Analytics property and a Google Tag Manager container. At this point, thanks to the Analytics Academy courses, you should be able to do this.
Then pick a website to tag.
You can do it on your own site or Tumblr blog, on a friend’s website, or maybe you know someone from a non-profit who could use free Analytics as a training ground. We like to see people who take the initiative to actually implement Google Analytics on a website somewhere with Google Tag Manager.
Add a general pageview tag to the site. If you do this you should be able to go to the Real-Time Reports in your Google Analytics property, and see when you visit specific pages live on the report.
Add a Google Analytics event to something. Try tracking a form submission. This can be confusing and hard at first for some people, but do your best. See what you can come up with.
Read some posts on Simo Ahava’s blog listed above, or on our blog and see if you can replicate some of the simpler things.
Take a look at the Labs on our website for some Google Tag Manager Recipes which you can use to do cool things on your site like track embedded YouTube videos or tracking when users scroll a page on your site.
Be sure to go into Google Analytics and try to configure some things based on things you’ve read, or the Analytics Academy talks about. Try to make a goal for something you’re tracking on the site. Try to make some views, and have different filters on them. Maybe make a Custom Dashboard.
Step 7b: What If You Don’t Have a Website?
You could tag someone else’s site you don’t actually have access to, like lunametrics.com. On the Google Chrome browser, you can download the extension called Injector and enable it on your browser.
Once you’ve installed Injector you can copy the Google Tag Manager container code you created when setting up an account into the Injector extension, so that when YOU visit lunametrics.com or whatever site you’re tracking, it will fire your GTM Container code (in addition to their own tracking).
At this point, try adding tracking to the website, via your GTM Container, so you can see the results in Google Analytics. Keep in mind this only works for you while visiting the site on your browser, so you won’t get data from anyone else hitting the site.
In August 2016, Google Analytics released a free demo account that makes it easy to observe what happens after a website is tagged appropriately. This is a great way to learn more about the reports and the interface.
Step 8: Take the GAIQ
After taking the courses, reading the blogs, and trying to implement Google Analytics on a site via Google Tag Manager you’re probably ready to take the Google Analytics Individual Qualification Exam.
Passing this is generally not hard and you probably could have done it immediately following the Analytics Academy courses. Even though it’s fairly easy to do, it is a good indicator of at least interest and effort, as well as a basic understanding of digital analytics. Some people seem to think that passing the GAIQ makes them an expert. This is absolutely not the case, however it does show us is that you’ve taken some initiative and have some interest in actually working in digital analytics.
The test is also free.
So do your best to pass it before you come in for an interview with us. If not, then you’re really not showing us any initiative or interest in working at our company (remember the questions we have to answer whether we’d hire you or not?)
Remember we’re not looking for you to be an expert. If you are, and your skillset looks like the Spirograph Venn Diagram? Awesome. If not, it’s all good. We’re not looking for perfection. We’re looking for effort and comprehension. We’re looking to see how much you can pick up, how fast, and if you’re beginning to understand the basics. We’re looking to see if you’re showing not only the ability to pick up some of these skills, but the desire to do so as well. We want to answer those questions and talk to you and say “yes this person can do the job, and this person wants to work at our company.”
After that, it will just come down to whether we like you or not, and feel like we can stand working with you every day. How to do that though is a whole ‘nother blog post.