GenAI Solutions Boost Operations & Revenue Growth for 6-Month Breakeven Success
A global construction management firm used a secure GenAI Service Chat to streamline operations and reduce bottlenecks. The solution drove a significant lift in revenue along with cutting operational costs.
By The Numbers
- $2.4MIn revenue from 3% conversion lift
- $6MReduction in operating expenses from AI automation
- +2xIncrease for exit multiple with digitization
Challenge
A global construction management firm has thousands of employees who serve as ‘owners’ reps’ and are responsible for the cost estimation and project management of infrastructure projects. The ‘seller-doer’ model they employed was leading to quality inconsistencies and operational burdens. This was due to their reliance on dozens of disparate systems and a fully utilized workforce, which were negatively impacting quality of service, and customer cycle times. They were considering hiring dozens of workers to enhance service quality and meet demand.
Solutions & Impact
Operational bottlenecks and service quality issues were solved by implementing a comprehensive suite of innovative solutions leveraging AI and data technology integrations.
- Created a secure GenAI Chat Service for scaling operations using RFP and scheduling insights
- Developed an Analytics Platform & Control Tower for standardized project and financial tracking
- Rolled out a Rapid Cost Model to cut estimate lead times, boosting client trust and sales
- Set up ‘Closed Loop’ Automation to enhance data accuracy and support a national construction index
- Introduced a Data Monetization strategy, offering construction insights through SaaS subscription
These tailored solutions streamline operations, enhance accuracy, offer strategic insights, reduce hiring needs, drive growth, and establish a competitive edge.
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