Salesforce Overview

Summary

Salesforce is more than the world's #1 customer relationship management (CRM) platform. It's one integrated platform that gives your entire organization—including marketing, sales, commerce, and support—a single, shared view of customers. The platform enables businesses to engage customers, sell smarter, and provide great customer service. Salesforce ultimately helps bring customers and companies together.

Customers today expect more from your business. With a shared view of your customers, teams can better meet these demands. So sales close quicker. Marketing hits the mark. Service comes with more smiles. And customer loyalty drives business growth.

We work with Salesforce as a Salesforce Consulting Partner to scale and launch customized solutions for your business. Bounteous is uniquely positioned to help you get the most out of your investment in the Salesforce platform. For many of our clients, we have integrated Salesforce with the Google Marketing Platform to better analyze marketing attribution and channel performance; with the Adobe Marketing Cloud to better create personalized experiences; and with Acquia to create AI-Driven Journeys. With capabilities including commerce, marketing, analytics, and integration, we can help you better engage with your customers and reach new heights together. 

Expertise

  • Salesforce Marketing Cloud

Salesforce Marketing Cloud

Marketing Cloud is the platform for delivering relevant, personalized journeys across channels and devices — enabling marketers to deliver the right message at the right time throughout all phases of engagement. Marketing Cloud includes integrated solutions for customer journey management, email, mobile, social, web personalization, advertising, content creation and management, and data analysis.

Experience

  • Salesforce Commerce Cloud
  • Tableau Analytics
  • Mulesoft
  • Salesforce Einstein
  • Customer 360

Salesforce Commerce Cloud

Commerce Cloud Digital is fast, flexible, innovative, and powerful. With solutions for both B2B and B2C, Bounteous can help you leverage the Commerce Cloud to grow your online channel. Convert more customers with personalized buying experiences and get truer customer insights when you connect sales, service, marketing, commerce, and IT. 

Tableau Analytics

Making better decisions is easy when you bring all of your data together with Tableau. With intuitive drag-and-drop analysis at every skill level, you'll be able to quickly spot visual patterns, revealing both everyday opportunities and eureka moments. Sharing insights across teams is also made easier with Tableau.

Mulesoft

Integration is the #1 reason digital initiatives fail—it's time to change that with Mulesoft. Connect data from any system, no matter where it lives, with clicks or code. Empower your business with integration and APIs, and create connected experiences that scale.

Salesforce Einstein

Einstein will enable you to empower everyone with built-in intelligence to engage with empathy, increase productivity, and scale customer experiences. You'll be able to connect from a place of understanding thanks to deep insights, get more done in a shorter amount of time, and deliver faster, more personalized customer service.

Customer 360

Customer 360 is the #1 customer relationship management (CRM) platform, with solutions for every phase of the customer lifecycle. Get a single, shared view of your customers. With knowledge of your customers' history, interests, and even frustrations, you can begin to serve up experiences better tailored to their needs and elevate how they see your brand. Customer 360 reaches its full potential when combined with your data and analytics.