Putting Better Health Within Reach

Everyone Deserves Access to Quality Health and Human Services

Innovative digital experiences, powered by data insights and emerging technologies, help connect people to the care and services they need, when and where they need them. From digital health accelerators to product development and engineering, our team is reimagining audience-first omnichannel journeys to deliver connected, personal, and personalized experiences that boost ROI.

Healthcare Perspectives

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How CVS Health Is Creating Personalized & Connected Experiences

Dive in with CVS Health, Bounteous, and Adobe, as we discuss enabling business and digital transformation through people, process, and technology. Plus, learn how CVS is leading the industry and reshaping the consumer health experience by guiding consumers on their path to better health through relevant and personalized touch points along their digital journey.

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Our Work

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Meet Our Team

Our influential industry experts provide strategic, actionable guidance.

Katy Allen

EVP, Managing Director

Katy is an expert in healthcare consulting with over 20 years experience in strategy, operational excellence, and digital innovation. She believes there’s an opportunity in healthcare to connect people to the care and services they need, when and where they need them. Katy feels there is a need for innovation at every level and a need to focus on doing things better. She works to personalize healthcare delivery to create near-term value as well as improve health outcomes and access to care. Katy works across the health ecosystem with the world's leading payers, health systems, and distributors.

Megan Donahue

SVP, Business Development

Megan is an expert with more than 15 years of management consulting, experience strategy, marketing and digital transformation experience. She partners with digital and marketing leaders to define growth strategies, deploy product innovation, and enhance experiences and marketing programs - all in an effort to help her customers get closer to those they serve. Megan works with some of the nation’s leading healthcare organizations - from payers, health systems and providers to healthcare B2B and life sciences organizations.

Carrie Krischer

VP, Experience Design

For over 20 years, Carrie has felt like the luckiest person in the world because she genuinely loves her work. She finds the process of observing, understanding, and designing for users in the digital space incredibly rewarding. When it comes to Healthcare, she is excited about how much opportunity the future holds. With the constant evolution of technology, there is always more to learn and new ways to put better health within reach.

Le’Rhone Walker

VP, Technology

Le’Rhone is a technology leader with a demonstrated history of creating meaningful experiences that drive results. He partners with organizations of all sizes to help navigate technology solutions to accelerate their goals, get the most out of their investment, and drive positive healthcare outcomes. He’s passionate about leadership, web accessibility, public speaking, and using technology to positively impact healthcare organizations and those they serve.

Jackie O’Brien

VP, Client Service

I am an intensely passionate healthcare leader with over 20 years of expertise working with and for top payers and providers in the US. My deep understanding of the healthcare landscape has allowed me to successfully navigate the complexities of the industry. Throughout my career, I have been dedicated to delivering exceptional client service focused on helping organizations build and refine their prospect and member experience practice, enhance customer loyalty, and increase retention. My extensive knowledge of digital transformation strategies has propelled organizations towards innovation, driven growth, and improved patient outcomes. I am fueled by my passion for leveraging technology to transform the healthcare landscape and aim to drive impactful change in the industry.

Abby Matchett

VP, Digital Strategy

As VP of Digital Strategy at Bounteous, Abby collaborates with Fortune 500 companies to improve the delivery of healthcare. With a keen ability to solve complex, strategic questions, Abby excels in measurement and strategy. She steers clients towards data-driven change and regularly uncovers valuable insights and areas for improvement that drive innovation and efficiency in the healthcare sector.

Services that Drive Real Results

We bring together a broad set of capabilities across our global integrated teams, harnessing cutting-edge technology and deep industry expertise. With a focus on innovation and strategic execution, we create lasting impact.