Improving Efficiency, Decreasing Infrastructure Costs
Migrating to AEMaaCS eliminated the need for internal support teams to handle automatic platform upgrades. This shift resulted in a streamlined system, reducing costs and delivering better, more personalized experiences for clients.
Foundational Excellence
AEMaaCS provided a solid foundation for the client to manage their digital assets and facilitated ease of integration for additional enterprise services and systems. Additionally, Bounteous implemented efficient internal workflows to effectively manage and optimize the new platform.
Enhancing Brand Recognition
Ensures familiarity and seamless customer journey flows across devices
Integrated User Experience
Bounteous elevated the appearance of every platform within the organization, ranging from the .com website to the customer care portal, guaranteeing a connected experience for customers across all properties.
Elevating the Brand Experience
Bounteous helped the healthcare technology company optimize their customer journey to better guide customers to their ideal end destination, all while portraying their sophisticated brand.
Accelerating Personalization
Helps streamline communication and create truly personalized experiences
Making the Most of Adobe Technologies
Bounteous’ Adobe teams leveraged multiple Adobe technologies like Adobe Experience Platform, Adobe Target, and Adobe Analytics to advance personalization.
Activating Across Channels
Bounteous enabled the client’s marketing teams to activate personalization across channels such as website, SEO, social media, email, and more.
Owning Commerce
Removes third party vendors and improves brand recognition
Move eCommerce in House
The client previously relied on external marketplaces to sell their products. Bounteous implemented eCommerce, removing third party vendors and improving brand recognition through owned, internal commerce activities.
Seamless Experience for Consumers
Bounteous enabled the client to become a self-service platform for their customers to renew licenses and capture smaller orders in a more efficient manner.
Providing a Better Healthcare Experience
Bounteous has enabled the healthcare technology company to become more capable of delivering seamless customer experiences for payers and providers in the healthcare system.