Experience Research

Innovative Insights That Drive Results

Elevate bold insights through a full understanding of your audience.

Research at Bounteous goes beyond listening to users — it’s the start of our journey, not the end. We reach your audiences in moments that matter at key touchpoints along their journeys, augmented by deep data analysis, observations, and patterns. The result is an experience informed by quantitative insights as much as qualitative expertise.


  • User Research
  • Persona Development
  • Accessibility Audits
  • Competitive Landscape & Expert Review
  • Content Audit & Evaluation
  • Usability Testing
  • Multivariate & A/B Testing
  • Journey Mapping

Creating moments that matter

An omnichannel experience is only as good as the foundational understanding of the people navigating that ecosystem. Our cross-functional teams enable relevant, value-driving experiences across the customer journey.